• Gift Cards and E-Gift Cards

    GENERAL

    These terms & conditions refer to Gift Cards and E-Gift Cards (known collectively as "Gift Card/s"). The terms and conditions do not affect your statutory rights.

    Gift Cards cannot be exchanged or redeemed for cash, and refunds will not be given for the purchase of a Gift Card. Refunds of items purchased with a Gift Card are subject to our Returns Policy, available here. This does not affect your statutory rights.

     

    EXPIRY DATES

    Gift Cards are valid for 12 months from the date of purchase. Any remaining balance left on the Gift Card after the expiry of the validity period will be cancelled and the Gift Card will become invalid and no longer available for use. Expired Gift Cards cannot be reactivated nor can the unused remaining value be refunded.

     

    PAYMENT OPTIONS

    We accept credit cards as well as PayPal as a payment method for Gift Cards. Gift Cards can be purchased from our website here.

     

    DELIVERY OF PHYSICAL GIFT CARDS

    We aim to deliver the Gift Card within 2 days from despatch (excluding Sundays) but please allow up to 5 days for delivery. Your Gift Card will be sent out as a padded letter via Royal Mail. 

    You are obligated to provide the correct address for delivery of the Gift Card. 

    DELIVERY OF E-GIFT CARDS

    If you purchase an E-Gift Card an order confirmation email will be sent right away and the Gift Card email will follow after, usually within 1 working day. Every E-Gift Card you order in one transaction will be included and presented in a single email.

     

    USE OF GIFT CARDS

    Valid Gift Card codes can be entered on the checkout by clicking the Redeem Gift Card link found in the Order Summary section. If the order amount is less than the Gift Card amount, the last used Gift Card will be adjusted to match the remaining balance. The validity period will not be reset.

    The Gift Cards can be used until the balance of the card is zero and within the validity period. 

     

    RETURNS GUARANTEE

    Gift Cards cannot be exchanged or redeemed for cash, and refunds will not be given for the purchase of a Gift Card.

    If you paid with a combination of gift card and another payment method, we'll refund anything you paid for with your gift card first, and then refund any outstanding credit you are owed to your original payment method.

     

    LIMITED LIABILITY 

    Wrap London cannot be held liable for Gift Cards or E-Gift Cards once activated, which subsequently are lost, stolen, inactivated, or damaged. Treat your Gift Cards as cash. 

     

    PRIVACY POLICY

    Wrap London is acting as the party responsible for all personal data that you provide Wrap London with. Wrap London, therefore, has a Privacy Policy outlining how your personal data will be processed and protected. You will find our Privacy Policy in full here.


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  • Next Day Delivery

    Order by 8pm today and wear it tomorrow. 

    Our express delivery service with Royal Mail costs £8.95. Orders of in stock items ordered by 8pm, Monday to Friday, are guaranteed to arrive the next day.

    Different order times are in place for bank holidays and international deliveries. Please click here to see more.


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  • Full Terms and Conditions Including Our Complete Privacy Policy

    Our full terms and conditions

    TERMS AND CONDITIONS - WEBSITE

    These Terms and Conditions and your use of our website are governed by English law and you agree to submit to the non-exclusive jurisdiction of the English court. This does not affect your non-excludable statutory rights.

    This website and our Terms and Conditions have been designed for use within the United Kingdom and under UK law.

    Whilst we are happy to consider requests for products and enquiries from outside the United Kingdom, we give no warranty, express or implied, that the use of this website or the placing of any order through this website from outside the UK complies with any applicable non-UK laws or regulations. Accordingly, any products or promotions not permitted under your local law are not offered to you.

     

    TERMS AND CONDITIONS - EMAIL CORRESPONDENCE

    Any emails sent, their contents and any attachments to it are private and confidential. Any unauthorised disclosure, use or dissemination of the whole or part of the message (without our prior written consent) is prohibited. If you are not the intended recipient, please notify us immediately. Neither we nor the sender accepts any responsibility for viruses and it is your responsibility to scan attachments (if any).

    The content of any emails do not necessarily reflect our views or those of our officers and we take no responsibility for the views of the author. Emails sent and received may be read by people other than the intended recipient and may be monitored to ensure efficient operation of our email systems. Incoming and outgoing telephone calls to our offices may be monitored or recorded for training and quality control purposes and for confirming orders and information.

     

    TERMS AND CONDITIONS – GIFT CARDS

    These terms & conditions refer to Gift Cards and e-Cards (known collectively as "Gift Card/s"). The terms and conditions do not affect your statutory rights.

    Gift Cards cannot be exchanged or redeemed for cash, and refunds will not be given for the purchase of a Gift Card. Refunds of items purchased with a Gift Card are subject to our Returns Policy, available here. This does not affect your statutory rights.

    Gift Cards are valid for 12 months from the date of purchase. 

    Any remaining balance left on the Gift Card after the expiry of the validity period will be cancelled and the Gift Card will become invalid and no longer available for use.

    Further information regarding our Gift Cards can be found here.

     

    RIGHT TO CANCEL UNDER THE CONSUMER REGULATIONS

    We have explained below how you can exercise your right under the Consumer Regulations to cancel your contract with us. Please note that in many cases our own returns policy may be applicable or may be more suitable for your requirements. You have a right to cancel this contract within 14 days without giving any reason. The cancellation period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and dictated by you acquires, physical possession of the goods.

    To exercise the right to cancel, you must inform us, Selective Marketplace Limited trading as Poetry of 2 Rothley Lodge, Loughborough Rd, Leicester, LE7 7NL, of your decision to cancel this contract by a clear statement (e.g. a letter sent by post or email). You may use the cancellation form supplied here but it is not compulsory. To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired.

     

    EFFECTS OF CANCELLATION

    If you cancel this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for supplementary costs arising if you choose a type of delivery other than the least expensive type of standard delivery offered by us). We may make a deduction from the reimbursement for loss in value of any goods supplied if the loss is the result of unnecessary handling by you. We will make the reimbursement without undue delay and not later than 14 days after the day we receive back from you any goods supplied, or (if earlier), 14 days after the day you provide evidence that you have returned the goods, or (if there were no goods supplied), 14 days after the day on which we are informed about your decision to cancel this contract.

    We will make the reimbursement using the same means of payment as you used for the initial transaction and you will not incur any fees as a result of the reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest. You shall send back the goods without undue delay and in any event not later than 14 days from the day on which you communicate your cancellation of this contract to us. The deadline is met if you send back the goods before the period of 14 days expires. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

     

    SECURE PAYMENT

    We accept online payment in a secure environment using Secure Socket Layering technology (SSL) by credit card, or debit card. This means that on any page where you enter your personal information such as credit card details, the information sent to us is encrypted to safeguard your details. Encryption prevents other internet users from accessing this information. You can check that you are shopping in a secure environment by looking for either a locked padlock icon or an image of a key in the grey bar at the bottom of your screen.

    As well as being convenient, shopping over the internet is a safe and secure way to shop. To help keep it safe we suggest you always close down your internet browser when you have finished shopping online, especially if you use a shared PC.

    It's also good practice to keep your password as unique as possible and not to choose obvious passwords, such as your name, partner's name, or other personal information which could be easily obtained by a third party. Never reveal your password to others and avoid always using the same password for numerous sites.

    For security and to avoid the risk of fraud, we are no longer accepting cheques and order forms sent to us via post. If we receive a posted order form we will return it without processing the order or cashing the cheque.

     

    CONFORMITY OF GOODS

    We take every care to ensure that the description and specification of our products are correct. However, specifications and descriptions of products on this website are not intended to be binding and are intended only to give a general description of the products.

    Furthermore, while the colour reproduction of the products is a close representation, we cannot accept any responsibility for any variation in colour caused by the browser software or computer system used by you.

    What we can guarantee is the colour as depicted in the catalogue and as a result, we recommend the use of the colours featured in the catalogue as the most accurate guide.

    We remind you that we are under a legal duty to supply goods which are in conformity with our contract with you.

     

    COPYRIGHT AND TRADEMARK

    The copying, modification, distribution, reproduction, or incorporation into any other work of part or all the material available on this website in any form is prohibited without permission.

     

    COMPANY REGISTRATION

    Selective Marketplace, trading as Wrap London and Poetry

    As well as Wrap London, we have a second brand Poetry. The design and marketing team for both brands is effectively one team of about fourteen people. There are some within that team that are focused on one brand or the other, but we sit in an open-plan space, working together and sharing ideas. As a result the two brands have many shared values: a love of beautiful, predominantly natural fibres is at the core of both; the look for both brands is relaxed and informal; our corporate values of respect and honesty and our long-term focus reflected in both brands.

    If you find Wrap London appeals to you, there is a good chance you will also find things you like from Poetry so we will send you a catalogue once you order from Wrap. If you would like to see the Poetry collection now, click here to visit the website where you can also sign up for our email newsletters.

    Selective Marketplace, 2 Rothley Lodge, Loughborough Rd, Leicester, LE7 7NL.
    Registered in England no. 1566688.

     


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  • Worldwide Delivery

    We are offering delivery to most international countries, however currently our international FedEx express service is not able to deliver to the following:

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Legals & Privacy Policy © Wrap London 2024